OUR RETURN POLICY

Due to the custom nature of our products, we are unable to accept returns on personalized or made-to-order items. Each piece is crafted specifically for you, and as such, all sales are final.

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If your order arrives damaged due to shipping, we will gladly offer a replacement or store credit. To qualify, please contact us within 5 business days of receiving your item and include photos of the damage along with your order number. We’ll work quickly to make it right.

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Please note:

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• We do not offer refunds on custom items.

• Shipping-related damage must be reported promptly for resolution.

• Store credit or replacement will be issued at our discretion based on the nature of the damage.

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OUR EXCHANGE POLICY

Because our products are custom-made, we do not offer traditional exchanges. However, if you received a damaged item, we will provide a replacement of the same style or a credit toward a future purchase.​​

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GIFT RETURNS

Gift recipients may request a store credit if the item was damaged in transit. Please follow the same damage-reporting process and provide the original order number, email address, and shipping ZIP code.